Privacy Policy

By using this website, you acknowledge content including, but not limited to text, software, music, sound, photographs, video, graphics or other material, that may be protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws. You may make a copy of this content for your personal, non-commercial use only, provided that you keep all copyright and other proprietary notices intact.

You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way content available through the website, including code and software, with the exception of customized itineraries and blog posts, which may be copied and/or distributed but not modified.

To verify the accuracy of any information, contact the Tourism Department at (281)275-2045

Collection and Use of Information

Open Records Act and Legal Disclosure

All information collected from the Visit Sugar Land site, including the summary statistical information, e-mails sent to the website and information collected from Web-based forms, is subject to the provisions of the Texas Public Information Act.

Information about the Texas Public Information Act is available from the Office of the Texas Attorney General. We may be legally required to provide personally identifiable information to the appropriate governmental authorities. The City of Sugar Land will cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities deemed to be illegal.

Summary Statistic Creation

Visit Sugar Land utilizes tools to create summary statistics that are used for purposes such as assessing what information is of most interest to users, determining technical design specifications and identifying system performance or problem areas.

The following information is collected for this analysis.

  • Name, domain and numerical Internet address of the host computer (usually your ISP). This tells us which ISPs people use to connect to our sites.
  • Date and time you accessed the website. This helps us make sure we have the resources to help all the people who use the site at peak times.
  • Internet address of the Web page you came from. This tells us how people find the site.
  • Pages you visited. This tells us what is popular/helpful/interesting.
  • Type of browser you use. This allows us to keep our site accessible to as many people as possible.

For site management functions, aggregated information is collected for analysis and statistical purposes. The City does not report or use this information in any manner that would reveal personally identifiable information and does not release this information to any outside parties unless required to do so under applicable law.


Personally identifiable information contained in a question or comment sent to Visit Sugar Land in an e-mail message or in an online form submitted to Visit Sugar Land will be used by Visit Sugar Land to respond to the request and to analyze trends. Visit Sugar Land may redirect the message to another City department or person who is in a better position to answer the question.;

E-mail subscription list

You will only receive e-mail newsletters from Visit Sugar Land if you have registered to receive our e-blasts on one of our mailing lists or otherwise provided your email address to us. Site users are free to unsubscribe at will using this form should they opt not to receive future communications from us.

Web-based forms

Visit Sugar Land uses Web-based forms. Personally identifiable information collected from these forms has a specified use (e.g., registration, applications, survey response, etc.) Visit Sugar Land uses the information only for that purpose.

Online Surveys

From time to time, online surveys are being conducted on Visit Sugar Land’s website. It is the City’s policy that confidential information gathered in these online surveys is used only for the research purposes indicated in the survey. Unless otherwise noted on the specified survey, your answers are confidential and individual responses will not be shared with other parties unless required by the Texas Public Information Act. Aggregate data from surveys may be shared with external third parties.

Changes to Privacy Policy

We may occasionally change this Privacy Policy. If we do, we will post the changes on the site. The changes will take effect as soon as posted.

Contact information

If you have a comment, question, or request, please contact Visit Sugar Land by email at or call (281)275-2045.

Acceptance of Use

You acknowledge that the content of our website is for information only. By using our website, you also consent to the exclusive jurisdiction of Texas district and county courts and the governing laws of the State of Texas to resolve any disputes of any kind or nature that may arise from your use of or reliance on any information provided on the website, or any interaction with it.

User-Generated Content Terms and Conditions

For more information on the User Generated Content Terms and Conditions